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Join us in celebrating over 30 years of providing quality lodging accommodations in the Great Smoky Mountains.
Click here to see a scrapbook of the historical highlights of Mountain Laurel Chalets

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Our Office Hours: Saturday-Thursday 8 am to 6 pm | 8 am to 9 pm Friday
We are closed half day on Thanksgiving and all day Christmas Day.

View Our Privacy Policy Here

Reservations: We have a two-night general minimum; three-night minimum on holidays, July and October; four-night minimum on Thanksgiving.
Reservations are made up to two years in advance beginning every Oct.1.

Sorry, no pets...no house parties...no receptions.

Method of Payment: One night's deposit is due seven days after reservations are made. If not received in seven days, reservations will be canceled. Balance of bill is due upon arrival. We accept CASH, TRAVELER'S CHECKS, PERSONAL CHECKS, VISA/MASTERCARD or AMERICAN EXPRESS for payment.

Check-In/Check-Out: Check-in time is after 3 p.m. The office is open until 6 pm, 9 pm on Friday. For late arrivals, arrangements can be made to pick up key by calling the office prior to your departure from home. Check-out time is before 11 a.m. Extra keys are available with a $5 refundable cash deposit.

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Pool Privileges:
Guests will have membership to three area clubhouses with outdoor swimming and tennis courts. One membership card is provided per house and is good for the entire party. You will be asked to show card upon entry of the recreation area. Clubhouses are open mid-May until mid-September. Call office for exact dates. There are no lifeguards. Children 14 or younger must be accompanied by an adult. Reservations for tennis courts are suggested during the summer.

Cancellations: In case of cancellations and/or changes in reservations, a 90% refund or 100% credit to another reservation will be made as follows: for the 1-4 bedroom chalets, no deposit returned unless 2 weeks notice is given. For the 5-8 bedrooms chalets, no deposit returned unless 6 weeks notice is given. For the 11 &12 bedrooms chalets, no deposit is returned unless 12 weeks notice is given. If proper notice is not given as indicated, the deposit will be forfeited. NO REFUNDS DUE TO WEATHER CONDITIONS. Chains or four-wheel drive are required in winter months in the event of inclement weather.

Linens: All bed linens and bath towels are provided. We have a daily exchange at the office as needed. Additional bath soap, garbage bags, toilet tissue, paper towels and dish soap are also available at the office. We do not provide towels for the swimming pools; please bring your own beach towels. Wood and gas for fireplaces provided Oct.1 - March 31.

Housekeeping: Departure maid service is included in your rent. We do ask, however, that you leave the kitchen clean, take the trash out and lock all windows and doors. Return keys to office.

Equipment and Furnishings: The accommodations are privately owned with the owner's furnishings
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and neither the agent nor the owner shall be responsible for providing any additional furnishings. The condition of the units and its furnishings vary according to the taste of the owner, the age of the home and the care given by the owner. Some owners have locked closets containing personal belongings, these are not included in the rental of the chalet. Equipment failures will be restored as quickly as possible after being reported to the office.

Wildlife: We have an abundance of wildlife in the mountains, including raccoons, deer, cats, squirrels and especially bears. Please DO NOT leave food out for these animals. It is for their protection as well as yours that they do not eat human food. Please enjoy the bears from a safe distance and never attempt to photograph close up or hand them food.

Privacy Policy

The privacy of our visitors is important to us.

At Mountain Laurel Chalets, we recognize that privacy of your personal information is important. Here is information on the types of personal information we receive and collect when you use visit our web sites, and how we safeguard your information.  We never sell your personal information to third parties.

Log Files
As with most any other web sites, we collect and use the data contained in log files.  The information in the log files can include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Shaw Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site, and which pages you visited throughout our site.  This helps us to better tailor our web site information and function to best meet visitor needs.

Cookies and Web Beacons
We do use cookies to store information, such as your personal preferences when you visit our site. This could include only showing you a popup once in your visit, or the ability to login to some of our features, such as forums.

Should you have any concerns about your personal privacy, please feel free to contact us directly at 800.315.4965 so that we may help you gather all the information you need to make your vacation reservations with us.

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Gatlinburg Tennessee is located in the Heart of the Great Smoky Mountains, just south of Sevierville and Pigeon Forge Tennessee.

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to Gatlinburg?
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Mountain Laurel Chalets
440 Ski Mountain Road, Gatlinburg, TN  37738

1-800-315-4965   |   865-436-5277

Recommend Mountain Laurel Chalets to all your family and friends.

©Copyright 1997-2008, by Mountain Laurel Chalets

Book Your Reservations On-line

Our vacation rental housekeeping professionals take pride in their efforts to provide you comfortable cabin and chalet lodging at Mountain Laurel Chalets.
A proud member of the vacation rental managers association, serving Gatlinburg TN in the Great Smoky Mountains.

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Visa, MasterCard, and American Express credit cards accepted for our Gatlinburg Tennessee Vacation Cabin Rentals near the Great Smoky Mountains National Park.
Visa, MasterCard, and Discover credit cards accepted for our Gatlinburg Tennessee Vacation Cabin Rentals near the Great Smoky Mountains National Park.

 Every effort has been made to insure accuracy; however, Mountain Laurel Chalets, Inc. is not responsible for errors in this web site. All descriptions of properties and rates are subject to correction or change without notice.

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